Contact NaoBet Casino
Welcome to NaoBet Casino's contact page. Our dedicated support team stands ready to assist you with any questions, concerns, or technical issues you may encounter while enjoying our innovative online gaming platform.
Customer Support Options
We provide multiple channels for reaching our highly qualified professionals who work tirelessly to make your visit comfortable and enjoyable. Our support team understands the importance of quick resolution and personalized assistance.
Live Chat Support
Experience instant communication through our live chat feature, available directly on our website. This real-time support option connects you immediately with knowledgeable representatives who can address your concerns without delay. Live chat remains the fastest method for receiving immediate assistance with account issues, bonus questions, or technical difficulties.
Email Support
For detailed inquiries or complex issues requiring documentation, contact us via email at [email protected]. Our email support team responds promptly to all messages, ensuring comprehensive solutions to your questions. Whether you need assistance with account verification, withdrawal processing, or bonus terms clarification, our email support provides thorough responses.
What Our Support Team Can Help With
Our customer service representatives possess extensive knowledge about all aspects of NaoBet Casino operations. They can assist you with:
- Account registration and verification procedures
- Deposit and withdrawal processing questions
- Bonus terms and wagering requirements
- Technical issues with games or website functionality
- VIP program benefits and level progression
- Payment method selection and processing times
- Responsible gambling tools and account limits
- Tournament participation and prize distribution
- Cryptocurrency transaction guidance
- General terms and conditions clarification
Before Contacting Support
To expedite your support experience, please have the following information ready when contacting our team:
- Your registered username and email address
- Detailed description of the issue you're experiencing
- Screenshots or error messages if applicable
- Transaction IDs for payment-related inquiries
- Device and browser information for technical problems
Response Times
Live chat support provides immediate assistance during operating hours. Email responses typically arrive within 24 hours of your initial message. Complex technical issues may require additional investigation time, but our team keeps you informed throughout the resolution process.
Feedback and Suggestions
We value your feedback about our services, games, and overall casino experience. Your suggestions help us improve our platform and develop new features that enhance player satisfaction. Share your thoughts through any of our contact methods.
Business Information
NaoBet Casino operates under NovaForge LTD, company registration number 15684. Our registered address is located at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We hold gaming license ALSI-152406028-FI2 issued by the Gaming Board of Anjouan at Mutsamudu.
Security and Privacy
All communications with our support team remain confidential and secure. We implement strict data protection measures to safeguard your personal information during all interactions. Our customer due diligence procedures comply with international AML regulations, ensuring secure and responsible gaming environment.
Multilingual Support
Our support team provides assistance in multiple languages to accommodate our diverse player base. Language preferences can be specified when initiating contact, ensuring clear communication and effective problem resolution.
Thank you for choosing NaoBet Casino. We look forward to providing you with exceptional customer service and support throughout your gaming journey with us.
